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Privacy Policy
PRO-SPIN Repoussage de Métal Inc. | www.pro-spin.ca
Last updated: September 29, 2026
1. Introduction
PRO-SPIN Repoussage de Métal Inc. (“Pro-Spin”, “we”, “us”) takes the protection of your personal information seriously. This policy explains what information we collect when you visit www.pro-spin.ca (the “Site”) or contact us, why we use it, who we share it with, how long we keep it, and what rights you have.
It is written in accordance with Québec’s Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), as amended by Law 25, and with applicable federal laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
By using the Site or sending us personal information, you acknowledge that you have read this policy. Where the law requires your consent, we ask for it clearly, in plain language and separately from any other information.
2. Person in charge of the protection of personal information
Pro-Spin has designated the following person to ensure compliance with the law and implementation of this policy:
- Name and title: Ian Drummond, President
- Email: info@pro-spin.ca
- Phone: 514-259-6213
- Address: 5498, Hochelaga, unit 715, Montréal, Québec H1N 3L7
3. Information we collectInformation you provide directly:
- Contact or quote request form: name, email address, phone number, company name and the content of your message and any information you choose to include.
- Newsletter subscription: email address and name.
- Communications with us by email or phone.
Information collected automatically: IP address, device and browser type, language, pages viewed, visit duration, referring site and interaction data, through cookies and similar technologies (see Section 6).
We do not seek sensitive information (health, financial data, identity documents, etc.) through the Site, and we ask that you not include any in your messages. The Site is not directed at children under 14, and we do not knowingly collect their information without the consent of the holder of parental authority.
4. Why we collect and use information
- to respond to your requests and prepare estimates or quotes;
- to send you our newsletter, if you have consented;
- to measure Site traffic and improve the Site and our communications;
- to keep the Site secure and prevent fraud or abuse;
- to comply with our legal obligations.
We collect only what is necessary for these purposes. We do not use your information for other purposes without your prior consent, unless the law permits it. We do not sell your personal information.
5. Consent
Your consent is requested when we collect information, notably through a checkbox on our forms and our cookie banner. You may withdraw it at any time by writing to the address in Section 2; we will then explain any possible consequences of withdrawal.
Newsletter. In accordance with CASL, we send commercial electronic messages only with your consent. Every message clearly identifies us and includes a working unsubscribe link that you can use at any time.
6. Cookies and similar technologies
A cookie is a small file stored on your device when you visit a website. We use the following categories:
Essential Cookies
Used for the operation and security of the Site, language selection, and remembering your cookie preferences. These cookies are always on because they are required for the Site to function properly.
Analytics Cookies
Used to measure traffic and understand how the Site is used, including tools such as Google Analytics and Google Tag Manager. These cookies are off by default and are activated only with your consent.
Marketing Cookies
Used for campaign and advertising measurement on Meta or Google Search Ads. These cookies are off by default and are activated only with your consent.
You can accept, refuse or change your choices at any time through the cookie banner. You can also block or delete cookies in your browser settings; some Site features may then be affected.We do not use any technology that identifies, locates or profiles you without first informing you and giving you a way to turn it off.
7. Sharing with third parties
We do not sell or rent your personal information. We may share it, without additional consent, only with service providers who help us operate the Site and our communications, to the extent needed for their engagement and under agreements requiring confidentiality and security:
- Site hosting and operation: Webflow, Inc.;
- analytics: Google LLC;
- newsletter: Mailchimp;
- email and office tools: Microsoft 365.
We may also disclose information when required or permitted by law (for example, under a court order) or in connection with a business transaction (sale or merger), provided the receiving party undertakes to protect it.
8. Transfers outside Québec
Some of our providers store or process information outside Québec and Canada, notably in the United States. Before any transfer, we assess the privacy factors involved (sensitivity of the information, purpose, safeguards, applicable legal regime) and ensure by contract that it will receive adequate protection. Information may be subject to the laws of the place where it is held.
9. Retention
- Contact and quote requests → 12 months after the last exchange. Longer if a business relationship follows, based on our legal and accounting obligations.
- Newsletter subscription → Until you unsubscribe.
- Analytics data → No more than 14 months.
When these periods end, information is destroyed or irreversibly anonymized.
10. Security and confidentiality incidents
We apply reasonable security measures suited to the sensitivity of the information: access limited to those who need it, secure connection (HTTPS), strong passwords and careful choice of providers. Because no system is infallible, we keep a register of confidentiality incidents and, where an incident presents a risk of serious injury, we notify the Commission d’accès à l’information and the individuals concerned.
11. Your rights
Subject to the exceptions provided by law, you may:
- access the information we hold about you and obtain a copy;
- have inaccurate, incomplete or equivocal information corrected;
- withdraw your consent;
- request that we stop disseminating your information or de-index a link, where the legal conditions are met;
- receive your information in a structured, commonly used technological format (portability) or have it transferred to another organization;
- be informed if a decision is made exclusively through automated processing (we currently make none).
To exercise these rights, write to our person in charge (Section 2). We may need to verify your identity and will respond within 30 days of receiving your request. If you believe your rights have not been respected, you may file a complaint with the Commission d’accès à l’information du Québec (www.cai.gouv.qc.ca).
12. Visitors from outside Québec
If you live in another Canadian province, PIPEDA or provincial law may give you similar rights. If you live in the European Economic Area or the United Kingdom, you may have additional rights; contact our person in charge to exercise them.
13. Third-party sites and social networks
The Site contains links to third-party sites (LinkedIn, Facebook, Instagram). These sites have their own privacy policies, over which we have no control.
14. Changes to this policy
We may update this policy. The date of the last update appears at the top of the page. For material changes, we will inform you appropriately (for example, a notice on the Site) and, where needed, ask for your consent again.
15. Contact us
PRO-SPIN Repoussage de Métal Inc., 5498, Hochelaga, unit 715, Montréal, Québec H1N 3L7. Phone: 514-259-6213. Email: info@pro-spin.ca.
PRO-SPIN Repoussage de Métal Inc. (“Pro-Spin”, “we”, “us”) takes the protection of your personal information seriously. This policy explains what information we collect when you visit www.pro-spin.ca (the “Site”) or contact us, why we use it, who we share it with, how long we keep it, and what rights you have.
It is written in accordance with Québec’s Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), as amended by Law 25, and with applicable federal laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
By using the Site or sending us personal information, you acknowledge that you have read this policy. Where the law requires your consent, we ask for it clearly, in plain language and separately from any other information.
2. Person in charge of the protection of personal information
Pro-Spin has designated the following person to ensure compliance with the law and implementation of this policy:
- Name and title: Ian Drummond, President
- Email: info@pro-spin.ca
- Phone: 514-259-6213
- Address: 5498, Hochelaga, unit 715, Montréal, Québec H1N 3L7
3. Information we collectInformation you provide directly:
- Contact or quote request form: name, email address, phone number, company name and the content of your message and any information you choose to include.
- Newsletter subscription: email address and name.
- Communications with us by email or phone.
Information collected automatically: IP address, device and browser type, language, pages viewed, visit duration, referring site and interaction data, through cookies and similar technologies (see Section 6).
We do not seek sensitive information (health, financial data, identity documents, etc.) through the Site, and we ask that you not include any in your messages. The Site is not directed at children under 14, and we do not knowingly collect their information without the consent of the holder of parental authority.
4. Why we collect and use information
- to respond to your requests and prepare estimates or quotes;
- to send you our newsletter, if you have consented;
- to measure Site traffic and improve the Site and our communications;
- to keep the Site secure and prevent fraud or abuse;
- to comply with our legal obligations.
We collect only what is necessary for these purposes. We do not use your information for other purposes without your prior consent, unless the law permits it. We do not sell your personal information.
5. Consent
Your consent is requested when we collect information, notably through a checkbox on our forms and our cookie banner. You may withdraw it at any time by writing to the address in Section 2; we will then explain any possible consequences of withdrawal.
Newsletter. In accordance with CASL, we send commercial electronic messages only with your consent. Every message clearly identifies us and includes a working unsubscribe link that you can use at any time.
6. Cookies and similar technologies
A cookie is a small file stored on your device when you visit a website. We use the following categories:
Essential Cookies
Used for the operation and security of the Site, language selection, and remembering your cookie preferences. These cookies are always on because they are required for the Site to function properly.
Analytics Cookies
Used to measure traffic and understand how the Site is used, including tools such as Google Analytics and Google Tag Manager. These cookies are off by default and are activated only with your consent.
Marketing Cookies
Used for campaign and advertising measurement on Meta or Google Search Ads. These cookies are off by default and are activated only with your consent.
You can accept, refuse or change your choices at any time through the cookie banner. You can also block or delete cookies in your browser settings; some Site features may then be affected.We do not use any technology that identifies, locates or profiles you without first informing you and giving you a way to turn it off.
7. Sharing with third parties
We do not sell or rent your personal information. We may share it, without additional consent, only with service providers who help us operate the Site and our communications, to the extent needed for their engagement and under agreements requiring confidentiality and security:
- Site hosting and operation: Webflow, Inc.;
- analytics: Google LLC;
- newsletter: Mailchimp;
- email and office tools: Microsoft 365.
We may also disclose information when required or permitted by law (for example, under a court order) or in connection with a business transaction (sale or merger), provided the receiving party undertakes to protect it.
8. Transfers outside Québec
Some of our providers store or process information outside Québec and Canada, notably in the United States. Before any transfer, we assess the privacy factors involved (sensitivity of the information, purpose, safeguards, applicable legal regime) and ensure by contract that it will receive adequate protection. Information may be subject to the laws of the place where it is held.
9. Retention
- Contact and quote requests → 12 months after the last exchange. Longer if a business relationship follows, based on our legal and accounting obligations.
- Newsletter subscription → Until you unsubscribe.
- Analytics data → No more than 14 months.
When these periods end, information is destroyed or irreversibly anonymized.
10. Security and confidentiality incidents
We apply reasonable security measures suited to the sensitivity of the information: access limited to those who need it, secure connection (HTTPS), strong passwords and careful choice of providers. Because no system is infallible, we keep a register of confidentiality incidents and, where an incident presents a risk of serious injury, we notify the Commission d’accès à l’information and the individuals concerned.
11. Your rights
Subject to the exceptions provided by law, you may:
- access the information we hold about you and obtain a copy;
- have inaccurate, incomplete or equivocal information corrected;
- withdraw your consent;
- request that we stop disseminating your information or de-index a link, where the legal conditions are met;
- receive your information in a structured, commonly used technological format (portability) or have it transferred to another organization;
- be informed if a decision is made exclusively through automated processing (we currently make none).
To exercise these rights, write to our person in charge (Section 2). We may need to verify your identity and will respond within 30 days of receiving your request. If you believe your rights have not been respected, you may file a complaint with the Commission d’accès à l’information du Québec (www.cai.gouv.qc.ca).
12. Visitors from outside Québec
If you live in another Canadian province, PIPEDA or provincial law may give you similar rights. If you live in the European Economic Area or the United Kingdom, you may have additional rights; contact our person in charge to exercise them.
13. Third-party sites and social networks
The Site contains links to third-party sites (LinkedIn, Facebook, Instagram). These sites have their own privacy policies, over which we have no control.
14. Changes to this policy
We may update this policy. The date of the last update appears at the top of the page. For material changes, we will inform you appropriately (for example, a notice on the Site) and, where needed, ask for your consent again.
15. Contact us
PRO-SPIN Repoussage de Métal Inc., 5498, Hochelaga, unit 715, Montréal, Québec H1N 3L7. Phone: 514-259-6213. Email: info@pro-spin.ca.